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I am a Primary Contact. What does this mean?
This means that you have responsibility for maintaining GBA website information about one or more member-firm locations: name, address, contact information, description, employees, etc. Being a "Primary Contact" does not...
Membership FAQs
I am listed as a [fill in the blank] contact. What does this mean?
We track several types of member-firm contacts in our database, so we can direct correspondence to the most appropriate person. In that way we can sometimes avoid having to send “e-blasts” to all our members in hopes that the right person receives and rea
Membership FAQs
When I log in, I don't see member pricing or other member benefits. Why not?
You’re not fully linked to a member firm in our database. If it doesn't happen automatically when you first sign up, then GBA staff need up to two business days to set up a link to a member firm. If you’ve been waiting longer than that, e-mail us at...
Membership FAQs
How do I change my password/the password of my employees?
Individuals can only change their own passwords. You can change yours, and your employees can change their own. There are three ways to change a password: 1) If you know your password…
Membership FAQs
How do I add new employees?
To add new staff, you can do one of two things: 1) Send employees to this page to sign up for a password. Note that the system will check to make sure their e-mail address doesn't already exist, and may prompt them to reset their password....
Membership FAQs
How many conferences does GBA hold each year?
GBA holds two conferences for the general membership: the Fall Conference, in October, and the Spring (Annual) Conference in April. GBA conducts a Winter Leadership Conference in January, when the organization’s leadership develops plans...
Membership FAQs
I want to arrange a BackYard Seminar. How do I begin?
BackYard Seminars can be hosted by any firm or organization, member or nonmember, and may be limited to a firm's staff or open to other firms in the area. Contact us if you have questions. Staff will...
Membership FAQs
How do I know whether a location is the Headquarters or a Branch?
Our system treats all locations as “organizations”. The "Headquarters" location is the “organization” that is officially a GBA-Member Firm. Branch location “organizations” and all employees…
Membership FAQs
How do I move employees from one location to another?
To move an employee, either: 1) Have the employee login, go to My Information and follow the link in the "Organization Information" section to change their organization information and...
Membership FAQs
How do I delete a location?
Send an e-mail to with the details of that location to have a location permanently deleted.
Membership FAQs

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