GBA can prepare half-day seminars for your firm or organization, based upon topics you want emphasized. One of those readily available is titled "Managing Risk to Build Profit." It focuses on: Client relations vs. customer relations (differences that make all the difference). Keeping clients elated. Creating allies among providers. The 30-second exercise that can create clients and friends for life. Why clients (and others) sue. Why contracts don't prevent lawsuits. Why the method you use to form a contract is more important than the contract itself. Preventing third-party claims. Investing nonbillable hours wisely.
Contact GBA to get started with your special program today!