IMPLEMENTING THE TOTAL QUALITY PROCESS

 

Description

This case history chronicles the problems and successes a Member Firm experienced when it established a total quality procedure. The case history reports how TQ helped the firm foster skills...

Categories

Management Education

Product Type

Merchandise

Key Words

leadership, inadequate training, TQM, total quality management,

Shippable?

No

Member Cost

$0

Non Member Cost

$35