The Risk Hidden in “As Needed” CoMET Services
The latest episode of the GBA Podcast Case History Series examines Case History #98 – How Did That Get There?, a project-management case involving geotechnical engineering services, CoMET services, reused materials, unclear scope, and a retaining-wall failure that ultimately led to litigation. Hosted by GBA Multimedia Delivery Committee Chair Elizabeth Brown, P.E. (Principal Geotechnical Engineer at JLT Consultants) and Abi Corbett (Project Consultant at SME), the episode walks listeners through a shopping center redevelopment project where a seemingly small phrase, “as needed,” became a central risk-management issue.
Brown and Corbett explore how undefined scope, limited observation, reused backfill materials, and contractor quality-control issues contributed to a dispute after a retaining wall deflected several years after construction.
Listeners will gain practical reminders about documenting assumptions, distinguishing quality assurance from quality control, communicating service limitations, and defining contract terms before they become the subject of a claim. As Abi notes in the episode, “That’s something I like to really get out in the open first thing with my projects is to very clearly say that QC is responsible for QC. I am just spot checking.” Elizabeth reinforces the broader lesson: “If you know a project is high risk, you can’t afford vague language. You need clarity and documentation and communication at every step.”
This episode offers a timely reminder that risk management does not end with a go/no-go decision. It must continue through scope development, field documentation, client communication, and dispute resolution.
About GBA Case Histories
GBA Case Histories examine real-world project and business situations that offer valuable lessons for geoprofessional consultants. These educational resources help firms strengthen risk management practices and make more informed business decisions.
About the GBA Podcast
The GBA Podcast delivers practical insights from geoprofessionals for geoprofessionals. Through conversations with industry leaders and subject matter experts, listeners gain actionable ideas to help manage risk, strengthen business practices, and improve project outcomes.