Business Management Tips
Why can’t we all get along? Because we’re animals, meaning that conflict is inevitable as long as food, mates, and territory are limited. (In the case of humans, add money to that list.) These conditions are aggravated at work because the workplace is commonly a small, closed sy...
Dear Sir: I read your article in the July/August NewsLog promoting the newly released PowerPoint template focusing on the value of geoprofessional services. Here at TTL, the geotechnical-engineering side of the house has used this PowerPoint with some success. We have given our adaptation o...
Good times just have to be around the corner and, when they hit, your number-one need is going to be employees whom you can trust to get the job done well. But why settle for good when you can have extraordinary? The problem is finding them, of course. As it so happens, you can make that pr...
Remember the “good old days” when interns were little more than free labor? (If you were an intern during that time, you may disagree about how good the old days were.) In fact, so many employers abused the internship concept that the U.S. Department of Labor stepped in to estab...
Selling professional services is different from selling products. People can look at, touch, and otherwise poke, prod, test, and evaluate a product before they decide to buy. And while whom they buy it from may be important, the fact is that the product itself usually takes primacy. Not so...
When you purchase a service, you make the buying decision before what you buy is “fabricated” and delivered. Some people liken this to buying a bucket of steam…and they’re not far off the mark. So, what is it that people really purchase when they buy a service from your firm via you...
We frequently receive inquiries from members, and sometimes we publish them. This is one of those times. Hello, GBA! We are in the midst of a discussion that we can’t seem to resolve among ourselves. Our discussion revolves around e-mail signatures and professional licensing. At what po...